![]() In short, if you have the luxury of having time and budget, look for traditional automation.Therefore Traditional Automation is a strategic move and RPA is a tactical move. While both are aimed towards the common goal of Automation, RPA is faster, better and cheaper than traditional automation.Both traditional automation and RPA need solid strategy and planning but the implementation of RPA is quick.RPA is a quick fix to instantly generate improvements.Traditional IT Automation is long drawn and requires considerable manpower, time, effort and substantial cost.What is the difference between traditional / IT automation and RPA? A chatbot can be a medium to feed an input into an RPA engine but cannot replicate the features of an RPA engine. A business function can be like HR/Finance/Procurement etc. Act on alerts received through SCOM, Qlik, Citrix Director or other monitoring tools.RPA (Robotic Process Automation) – A bot programmed to automate a manual business process of executing a task or an activity within a business function.Application installation, publication in CITRIX environnent.Administration of Ivanti User Workspace Manager.Maintain Citrix XenApp, VDIs and other core Citrix Components.Syntax: pyautogui.moveTo () and pyautogui. click () where the cursor is situated right now, then we again move to the position (1717,352) using the moveTo () and simulate a click again. Support Virtual Desktop Infrastructure hosted on XenDesktop The code basically moves the mouse cursor to (519,1060) (x,y) values and then simulate a click using the.Administration of XenApp 7.X and above.Update daily reports and checklists as defined.Participate in regular reviews with the team leads.Adhere to documented notification and escalation process.Ensure KPI compliance for all incidents and service calls.Ensure ITIL compliance for all incidents and service calls.Security updates/Application Deployement using SCCM 2012/2016 CB with Patch Testing and Patch Deployment experience by adhering to Change and Release management Processes.Provide required inputs to stakeholders involved in case of critical incidents like outages.Provide input to Level 3/4 for problem management and resolution of major or elevated incidents.Ensure resolution of most of the incidents and service requests.Provide support for L2\元 engineers for incident investigation, diagnosis and resolution.Convert manual tasks to automation project to fix automatically. Monitor the infra proactively and fix it even before user's report it.Responsible for project assigned for development\automation or new package delivery.Responsible mentoring team for handling Incident and Request Management
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